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Sunday, 16 January 2011
The Secret and Magic Hidden behind Communication

Do you have some trouble each time when you talk with someone, such as one of your friends? Such a trouble is called communication barrier, which reduces and blocks the effectiveness of your conversation, making your ideas mistakenly understood.

Now we have figured out some methods to deal with those communication barriers.

1.Use “I” Messages
Prevent to begin your words like, “You really messed up here,” begin statements with “I”, and make them about yourself and your feelings. It is less accusatory, sparks less defensiveness, and helps the other person understand your point of view rather than feeling attacked. For example, when you are going to buy wholesale flashlights and bargain with wholesalers, it is better to say “I think the price it is a little bit high.” rather than “You are charging too much.” This is a useful way for you to buy win in the bargain.
2.Take a time-out
It is true that sometimes tempers get heated and it’s just too difficult to control and continue the conversation. What’s more, things may get worse, becoming an argument of a flight. If you feel yourself or your partner starting to get too angry to be constructive, or showing some destructive communication patterns, it is okay to take a break from the discussion until you both cool off. Just as a famous spokesman once said sometimes good communication means knowing when to take a break.
3.Don’t Give Up
Taking a break from the discussion is sometimes a good choice, always come back to it. If you both approach the situation with a constructive attitude, mutual respect, and a willingness to see the other’s point of view or at least find a solution, you can make progress toward the goal of a resolution to the conflict. Unless it’s time to give up on the relationship, don’t give up communicating.
4.Ask for help whenever you need it
If one or both of you has trouble staying respectful during conflict, or if you’ve tried resolving conflict with your partner on your own and the situation just doesn’t seem to be improving, you might benefit from a few sessions with a therapist. This may often take place between couples, partners, or customers and sellers. For instance, the flash drives sold to customers are not so good enough that they want to have the money back. This situation usually occurs at the online stores where conflicts easily take place, especially when it comes to some popular items, like iphone cover. Therefore, asking help is a good choice to get resolutions and skills to deal with such a tough problem.

Communication can be a piece of cake for some people if they have master communication skills; on the other hand, communication can be a hard nut to crack for those who are lack of these skills. All in all, when a part of communication is relevant to the topic you are focusing on or arouses your interest, you or both of you will take actions to move your talk toward what you really want, and that is the magic of communication.


Posted by adelleth at 9:12 PM EST
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Friday, 14 January 2011
Useful Tips That Improves Communication

Did you have an awkward experience that nobody was listening to you when you are fully passionate about some topics and talking with your zeal from your heart? If YES, it is partly because of your failed opening speech that does not interest them; even if you attract them in the beginning, they may be distracted by anything around, like the clock on the wall, a beautiful girl outside the window, or a sad song played in the room. In order to block these communication barriers, we have to master some helpful communication skills. Here are some tips for you to obtain successful communication in a real conversation.
1.Listen carefully
If you ask a large number of people, they may think in a lot of cases they are listening to what the speaker is saying in a conversation. Truly effective communication goes well when the both two parties, speaker and listener; listen carefully when the other is saying. Perhaps it is with difficulty doing this when your partner is saying. So have a try from now on, to not interrupt, not get defensive. Just hear them and reflect back what they’re saying; such an interactivity let they know you’ve heard. Then you’ll understand them better and they’ll be more willing to listen to you.
2.Respond to criticism with your empathy
It is very normal that you feel they are wrong when someone is criticizing you. You may think they are impolite and the conversation is hard to continue any more. Although criticism is difficult to accept, and often exaggerated or distorted by the speaker’s emotions, however, it is important to listen to, respond, and have empathy with them; moreover, you can seek valuable information from it.
3.Look for compromise instead of trying to win the argument
As a matter of fact, both the speaker and listener look for solutions that meet their own needs. For example, in a conversation between wholesalers and those customers who , the wholesalers introduce their items and attract customers in order to sell as many as they can, while the customers try to get the lowest price. What they really care in such a conversation is what the other can do for them. Therefore, either through compromise, or a new solution that gives they both what each of them wants most, this focus is much more effective than one person getting what they want at the other’s expense. A really successful conversation involves finding a resolution that both sides can be happy with.
4.Own what’s yours
Realize that personal responsibility is strength, not a weakness. Effective communication needs admitting when getting wrong. If you share some responsibility in a conflict, for example, a customer thinks the headphone bought in your store is not the best headphones in his opinion, look for and admit to what’s yours. It also often inspires the other person to respond in kind manners, leading you both closer to mutual understanding and a solution.

Now we have learned these useful tips to make our communication more effective in a conversation. Hope you will get good outcome.


Posted by adelleth at 8:57 PM EST
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Thursday, 13 January 2011
Skills can be Forgotten When You Become Good AT

Communication between two persons builds a bridge when they meet for the first time. It does not matter whether it is a formal or informal conversation, but a special relationship is established secretly at that time. In order to set up closer relationship, they may want to have a better conversation then. Thus, some communication skills have to be used to achieve good results.

In any conversation, the speaker has to be able to get his or her key points across in a very short period, such as in a conversation between a wholesaler selling wireless headphones and a buyer, the wholesaler should introduce and quote the items that the buyer have interest in so as to get an order, on the other hand, the buyer should convey his words clearly without errors which one he or she wants to buy. In that way, an effective conversation takes place.

As two monologues do not make a dialogue, the information exchanged between the speaker and the listener is the key to effective communication. To some extent, an effective conversation depends on an active listening, since delivered ideas or words result nothing if the listener does not listen or not listen carefully. Therefore, making the listener hear what you are saying is a primary task. As you know, not everyone is interested in what you are talking, so start your conversation with something he or she is passionate about. We can call this skill PROPELLANT with which a difference is made and you can turn the listener towards your pursuit from any distraction. In that case, the cry of selling a unique torch through a speaker in a local market can greatly attract customers.

If conflict happens, don’t be worried. Conflict in a relationship is virtually inevitable. In itself, conflict is not a problem; how it is handled, however, can bring people together or tear them apart. Poor communication skills, disagreements and misunderstandings can be a source of anger and distance, or a springboard to a stronger relationship and happier future. When you are dealing with a conflict next time, keep the following tips to effective communication skills in your mind to get more positive outcome.

1.Stay focused
Sometimes it’s tempting to bring up past seemingly related conflicts when dealing with current ones. Unfortunately, this often clouds the issue and makes finding mutual understanding and a solution to the current issue less likely, and makes the whole discussion more confusing. Try not to bring up past hurts or any topics. Stay focused on the present one, and return to what you are talking about.

2.Try to see your listener’s point of view
It is true that in a conflict, most of us primarily want to be heard and understood, while this situation does not always happen. We talk a lot about our point of view to have other persons accept. How ridiculous it is! Without listening to them, any conversation cannot be a successful one. If we always talk and have little focus on other persons’ point of view, they may feel boring and began to be easily distracted.

Useful skills must be applied to communication and once you are good at it, you may forget these skills as they have been part of yours.


Posted by adelleth at 9:04 PM EST
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Wednesday, 12 January 2011
Key Factors Makes Communication Successful

Did you consider why we can understand others? It is not because the relationship or look, instead, it is the communication that makes two parties or more understand each other though some times with misunderstanding.

Understanding the basic principles of how we communicate and why we listen – what works, what doesn't, and why – starts you on the road to a realistic appraisal of what you want to say and how you plan to say it.

To be an effective communicator and to get your point across without misunderstanding and confusion, your goal should be to lessen the frequency of communication barriers in conversation, make your sentences clear, concise, accurate, and well-organized. What’s more, interest should be aroused in the conversation. To achieve it, the best way is to find what the listeners’ interest and then let follow you, in that way, you become the leader of conversation and surely take the upper hand. Take a deal for example; an electronic wholesaler may attract customers with some sales promotion or say hello when potential customers who buy mp3 players standing in front of his store. Such a trick is a useful way to drag them away from the competitors, on the other hand, they may feel the wholesaler is a kind man who can be trusted, then a conversation my occur between them. In this process, the wholesaler sells products, earned money, and the customers get the mp3 player they are eager for.

As a matter of fact, not every listener in a conversation is listening to the speaker except the speaker takes the leadership. If you are a leader of a conversation, your audience must consciously think about what you are saying. There is slim chance that they are distracted by the scenery outside of the window, the laugh of other listeners, or pictures on the wall. Or you can say it is the charm of speaker that seizes them.

As we often deal with new ideas, we also want to persuade others to accept our point of view. Well, there are some built-in barriers in the way. Perhaps the greatest single stumbling block to real communication is the one-sided nature of speaking. Most of us mistakenly think of communication as a one-way process without any interactivity and feedback. When we say something, we concentrate on ourselves, put our idea and thought in our words and try our best to make the message across, in many cases without considering the participants’ feeling, which is not an effective conversation and may induce terrible results. I really hate this behavior, since I had such an experience before in the market. I was going to buy headphones and cell phone silicon cases. When I stood in front of a large store, the seller kindly said hello to me, and began to introduce the latest items in his store. I remembered I told him at least 3 times that what I want to buy are headphones and cell phone silicon cases, but he was always recommending the latest MP3 players to me after I bought them, which made me very angry. I guessed the MP3 players in his store must have a poor sale so he wanted to sell them out immediately.

There are too many factors should be considered in a real conversation; each of them has to be carefully paid attention in order to obtain good results and make the communication successful.


Posted by adelleth at 9:04 PM EST
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Tuesday, 11 January 2011
Top Secret of Communication

Have you ever admired those great speakers who have a special talent to make you convinced and the sellers who make you place an order without any doubt? Some people may think such a group of guys must have a magic, however, they are just good at communicating.

Now let’s see some elements in the process of communication first, which helps you to improve your communication in conversations.

1.Source
First of all, analyze the source of the message. You need to be clear about why you're communicating, and what you want to communicate. You also need to be confident in the information you're communicating and try your best to make it useful and accurate.
2.Message
The message is the information that you want to communicate, including the verbal and body language.
3.Encoding
This process is to transfer what you think and say into a form that can be sent without mistake and correctly decoded when reaching the listeners. Whether you are successful in encoding partly depends on your ability to convey what you think clearly and concisely; in addition, it may depend on your ability to anticipate and eliminate sources of confusion.
4.Channel
Messages are conveyed through different channels. It may be with verbal including face-to-face meetings, telephone and videoconferencing or written including letters, emails, memos and reports. As you know, different channels have different strengths and weaknesses as well. For example, it's not particularly effective to give a long list of items verbally when an electronic products seller introduces the products to customers buying wholesale flashlight in his or her store. Under such a circumstance, it is better to show them these items on a list. On the part of customers’, they have more room to think about.
5.Decoding
Just as the encoding process, successful decoding takes time to convey, digest and understand the message. Decoding also causes errors, especially when the listener does not have enough knowledge to understand the message.
6.Receiver
Your message is delivered to individual of your audience. No doubt, you have in mind the actions or reactions you hope your message will get from this audience. Keep in mind, though, that each individual enters into the communication process with ideas and feelings that will undoubtedly influence their understanding of your message, and their response. To be a successful communicator, you should consider these before delivering your message, and act appropriately.
7.Feedback
Feedback can be got after you speak anything. No matter what the audiences provide, verbal or nonverbal reactions to your conveyed message, you’d better pay close attention to, as the feedback contains the message whether they have got the idea of yours, how much they have understood in your message. If you find there is a misunderstanding, try to send the message one more time.
8.Context.
Context means the situation in which your message is delivered. This may include the surrounding environment or broader culture (i.e. corporate culture, international cultures, etc.), the listener’s knowledge and experience. For example, the sellers should take customers’ experience into consideration, for instance, when customers buy torch, try to reduce the use of terms and make their purchasing comfortable.


Posted by adelleth at 9:04 PM EST
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Monday, 10 January 2011
Communication Training Courses, a New Way to Improve Your Communication

Although each of us communicates with different people every day, like our parents, teachers, friends, and even strangers, we still have some problems in our communication. Nowadays, some parents have realized it and begin to send their children to some special training centers which help them to improve communication skills. Apart from children, some adults join this training in order to work effectively.

A lot of the students from such training center think after about one-week learning, practicing, and critiquing, they are better at communication; after one-month training, they can be a more powerful and persuasive communicator.

In the training courses, teachers demonstrate and drive home the essential skills the students need to become a more polished, persuasive communicator. They will gain insights into everything from making a good impression even in tense situations.

Moreover, the teachers make plans for those who seek special help here according to the students’ different requirements. Kalab, a man from one of the best mp3 player company, was working on a team which improved effectively. After entering that team, he shortly felt that he had difficulties in communicating with clients, other team members, and several leaders. As he usually communicated with different customers buying mp3 players, the teacher Miru divided them into different groups and offer distinctive help for him. In some courses, Miru even went out with Kalab to a real mp3 player market; they acted as buyers and learned from the sellers how to persuade customers to buy more. After such a series of training, Kalab told he became more persuasive when communicating with his clients at company. The communication skills learned from the market is very helpful for his job, just as in the case if you want to be a great seller, you must understand what those buyers are thinking about.

In spite of the increasing importance placed on communication skills, many individuals continue to struggle with this, as they are unable to communicate their thoughts and ideas effectively – whether in verbal or written format. This inability makes it nearly impossible for them to compete effectively in the workplace, and stands in the way of career progression. Luckily, the training courses let them have chance to improve, learn to deliver their messages effectively, and commit to breaking down the barriers that exist in each of these stages of the communication process.

Miru once told the students in the center that they must begin with the message itself. If the message is lengthy, disorganized, or fraught with errors, the message is supposed to be misunderstood and misinterpreted. In addition, the inappropriate verbal and body language can confuse the message and mislead listeners.

When in a conversation, try to be mindful of the demands on the listeners and have empathy with them, which means to think in their situations. Nevertheless, if you want to have an effective conversation, other factors such as the culture, background have to be taken into consideration; these factors make sure you send your information more clearly to the listeners. And finally, don’t forget to foresee what they will say when hearing your words.


Posted by adelleth at 8:52 PM EST
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Sunday, 9 January 2011
How to Be an Excellent Speaker in Conversations

Sometimes, we complain that our families or friends seldom think in our situation. Did you think in their situation before? It is called empathy, which means understanding so intimate that the feelings, thoughts, and motives of one are readily comprehended by another. Truly, lack of empathy can create a barrier in a conversation, making both the speaker and listener unhappy.

In order to achieve better communication, we have to think in the participants’ situation, which means that we should think what may think, foresee what they may say in advance. This activity in our mind can to some extent help we take an upper hand in conversations. For instance, if you are a wholesaler who sells usb flash drive, having empathy is the top task for you. Those who buy usb flash drive in your store may think you charge too much, so you’d better figure out how to deal with this situation; introduce some flash memory may be one of resolutions. By developing some empathy with the people to whom we will be directing messages, we might recognize the need to modify our messages from time to time before sending them.

In fact, the ability to empathize with someone else cannot be so easy that everyone can master. If you are to see things from another's viewpoint, you have to put aside your own prejudices and preconceptions. The truth perhaps is that the receiver is of a different race, educational background, from a different section of the country, or has a different specialty or rank within the organization. Under such a circumstance, the task of empathizing with the other member of the conversation link is somewhat difficult. Moreover, the task becomes more complicated if you believe that understanding another's viewpoint may pose a threat to your own.

I remember once a professional said:" You can transmit a better message if you can put yourself in the receiver's place and analyze the message from his viewpoint." This task is for both the sender and receiver in a specific conversation. The two parties must try to project themselves into the other’s situation if each of them wants to better the communication.

In addition, the relationship between the people involved in any communication process may create a greater barrier to the effectiveness of the communication between them than any other barriers. If the relationship between the people participating in the communication is good, the communication has a plump chance for success, if NOT, the chance is slim. This is true whether the communication takes place in oral or written form.

Look around those who are good at communicating may have the following strong points.

1.They realize that diplomacy works far better than brute force.
2.They know how to help people "get it" the first time.
3.They can empathize, and they know how to get the support they need.
4.They don't waste time rehashing instructions or entering into arguments that go nowhere.
5.They listen first and act second — not the other way around.

Don’t think that it is rather tough to be an effective speaker in a conversation as nobody is not a born excellent speaker.


Posted by adelleth at 9:07 PM EST
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Friday, 7 January 2011
Ready to Succeed in Conversation

Have you ever thought why some people are much more popular in a group and easily attract attentions than others? Is it because they are good-looking or have a charming smile? Perhaps it is one of the reasons, but it is really their communication skills that attract others, and that is their charm.

There is a lot of knowledge in communication. As different ways of communication are for different occasions and conversations, a good choice can help you in an exact conversation and leave excellent impression. Now let’s have a look at some of the communication skills.

1.Choose a right place for an intimate conversation. For example, if you are going to tell someone something that is not going well, such as news of death, a breakup, a job loss, a change of plans, or a criticism of their efforts, it is suggested that you have your conversation in somewhere private and quiet instead of in public, around colleagues, or near other people. As a sales manager in a chain store, I sometimes have talk with some of my employees; criticize their performance for their selling earbuds in our stores. As a matter of fact, this conversation is of great help for them, offers advices and suggestions, and skills when communicating with a wholesaler, say when he plans to buy the best headphones. It is necessary to choose a private place, which will enable me to provide space to open dialog with them and help to ensure that the two-way process is occurring properly. If you're trying to give bad news in a cafe surrounded by loud chatting and reverberating sounds, the surroundings will affect the impact, and you will find it hard to know if your message has been understood. By the same token, if you are presenting to a group of people, be sure to check the acoustics beforehand, to practice projecting your voice clearly, and to use a microphone if needed to ensure that your audience can hear you.

2.Be relaxed to the unexpected. For example, if your phone rings, laugh it off the first time, then turn it off immediately and continue with your talking. Be relaxed with distractions. Do not allow external distractions to act as crutches that keep sidetracking your concentration. They will distract both you and your listener and they will also effectively kill the communication. Even if the communication that you are having is a difficult one, it will not help the effectiveness of your message if you are seeking comfort or respite through such distractions.

3.Use breathing and pauses if necessary. Perhaps you are still having no idea of the magic power of pause. My boss once told me that pausing causes and audience to lean in and listen carefully. It is of great help to emphasize what we want to convey, allowing the listener time to digest what has been said. When having a conversation with those who want to buy noise cancelling headphones in our chain store, he really had such an experiment on them and had good results.

The communication skills mentioned in this article can be more useful for those who sell products. As the proverb goes, PRACTICE MAKES PERFECT, they will help to make improvement if keep practicing.


Posted by adelleth at 9:24 PM EST
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How to Make Effective Conversation

Have you ever thought why we can understand other people’s meaning; sometimes even a wink or a gesture. From my point of view, it is because both the wink and a certain gesture can convey some information; the message reaches you if you can understand it.

Not all the message in a conversation can be understood, but we can use techniques to make it understandable. Some of my friends have the experience of selling cell phone covers online, and they feel it is difficult to understand customers’ meaning exactly by online chat. Obviously, it is easy to understand that without face-to-face conversation, we cannot see the speaker’s appearance, cannot hear his or her tone which contains all kinds of emotions.

Things are much simpler when it comes to face-to-face conversation. In addition, there are some useful ways to make it more effective, and they are practiced in my real experience.

1.Clarity of meaning can be expressed through your body language. Use facial expressions when needed. It is a good way to use soft, gentle facial expression and tone if you intent to reflect passion and generate empathy with the audiences. Avoid negative facial expressions, such as frowns or raised eyebrows. It is hard to tell whether it is negative or not, so you’d better judge it by the context and cultural context. What’s more, you should be alert for unexpected behaviors which suggest you're cross-culturally colliding, such as a clenched fist, a slouched posture, or even silence. So if you are not familiar with the culture, first of all, ask questions about communication challenges before you start your speech or conversation with people who do not share a same nation or culture with you.
Effective eye contact and engagement can enhance communication for both parties. Eye contact establishes self-confidence, trust and relationship. Both the speaker and listeners exchange information and attention in this process in order to get their own interest. Even when I introduce to my clients who are going to buy iphone cover I always try to persuade them to buy more, while they want to know whether they can get it at a cheap enough price. Thus in such a conversation, it is important to look into the other person’s eyes and reassure them. (Remember, this eye contact must be natural and makes them feel relaxed.)
Different communication methods are depended on different targets. If you are addressing an audience, pause and make eye contact with a member of audience for up to 2 seconds before breaking away and resuming your talk, which helps you to make every audience feel personally valued. When I introduce the products for those who want to buy the best iphone 4 case in my store, we have communication in eyes sometimes, from which you can understand more in their mind. Well, this does not always work, as in some cultures it is considered to be unsettling or inappropriate. Ask or research in advance.

In fact, many methods can be used in a conversation if they bring good results, which depend on the participants and the topic you choose.


Posted by adelleth at 12:33 AM EST
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Thursday, 23 December 2010
There Is More To Gaga Than Lady Gaga

If you are a country music fan, you’ll never miss this album in the year of 2010 - Lady Antebellum’s "Need You Now". This is an album that you may expect for a long time because of their great debut album. Anyway I was really excited for the release of this album and it lay in my iPod for this whole year. Although this is not an amazing or breathtaking album from a fabulous country group, it’s never an album you would get tired after a few times of listening.

Without any doubt, the most popular song on the album is the lead-off single and title track, "Need You Now". I first heard this song when searching for BLUE LASER on the net. When I opened the website of an online shop with wholesale green laser at a low price, the song, "Need You Now", came up and I was attracted by it at once. I booked Lady Antebellum’s album with a Wholesale Blue Laser pointer. Since I received the CD from Wholesalers, I had been played it over and over again. This is a song that you’ll never get tired of it even though you had listened for thousands of times.

Recently, nominations for the 53rd Annual GRAMMY Awards have been announced. Lady Antebellum has been one of the biggest winners who top the nominations. I'm anticipating how many golden trumpets they will take home from GRAMMY Awards. Totally, they were nominated for Album of the Year, Record of the Year, Song of the Year, Best Country Album, and Best Country Performance by a Duo or Group with Vocal and Best Country Song. No doubt, these three awards - Best Country Album, Best Country Performance by a Duo or Group with Vocal and Best Country Song - must belong to them.

If you browse on a Wholesale online shop you may find this album on the Top Music Deals. Most of the songs on the album are good quality. Most of the songs are worth listening, and most people will relate to and enjoy them. "Need You Now" is the valedictory cut from Need You Now, though it is accompanied by some exceptional competition, surprisingly. The production work here is brilliant, straddling country and pop worlds making this cut the #2 pop hit it was. There is superb chemistry between vocalist Charles Kelley and Hillary Scott, who tradeoff between verses. The pre-chorus (bridge before the chorus) is well penned ("and I wonder if I ever cross your mind, for me it happens all the time"), not to mention the classic chorus: "It's a quarter after one, I'm a little drunk and I need you now, said I wouldn't call, but I lost all control, and I need you now, and I don't know how I can do without, I just need you now" Any doubters should be silenced by this exceptional cut that makes the non-country fan want to beg for more. And "Hello World" is a bit of a downgrade compared to the first three cuts, finding Charles Kelley's vocals lovely, yet too `sleepy' here at times. The cut is pretty - don't get me wrong - but it just does not feel as inspired as pre-eminent cut "Need You Now." Hillary Scot does not enter until nearly the 2:00 mark (mixed in the background for the most part). Only the dynamic ending truly atones for the lack of "oomph" with this cut. "Perfect Day" atones for the missteps of "Hello Word" with a more driving groove and up-tempo feel here. Also bowing in "Perfect Day's" favor is the brief duration at 3:20 and the production work. Overall, there are so many songs worth listening.

On the whole, every song on their sophomore album is more different from the others, just like the first album they did. I love how they write their own lyrics to the songs as well, making it all so much more personal. Off the album, there is some music you might hear at a country club and dance to them under the rays of green or red light laser pointer. Good music is good music! And Lady Antebellum has done it again. This is just the group worth expectation. Although Lady Gaga is so famous these years, I have to say there is more to Gaga than Lady Gaga!


Posted by adelleth at 1:03 AM EST
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