Do you admire those sellers who earn a lot of money every month by managing an online store? And do you want to be one of them if there is such a chance? It is time to consider having a change in your career if you do not like your routine work in that boring company any more with those people you do like. I am sure someone will tell you it is not easy for you to have a new start at this age if you talk about this idea. Anyway, no success will come to you without any effort.

After having determined to take this new job, reading the following tips will help you a lot in your new career in many aspects, which are also the way to your success.

1.Take high quality photos.
High quality photos of an item will help you to show its shapes and functions. Take several photos from every angle on the item and focus on its good aspects. When it comes to an electronic item, say a flashlight, you’d better include a photo of the tag on the bottom of the item to show the model number.
2.Add explicit description to the items you sell.
Use accurate words and expressions to describe every item to customers especially if some of them are used items. If the item has blemishes or scratches or something does not function as it should then put all of that in your description. Words that match with photos is the can attract customers to visit you online store.
3.Offer multiple shipping options as well as calculated shipping. Offer a variety of ship items for different countries of customers according to their different preference. Use calculated shipping based on the total shipping weight of the item so that customers know that they are paying a fair shipping price without questions, which saves much time to explain. Shipping can be done through USPS, UPS, and FedEX. In addition, you can use Paypal to pay for and create shipping labels for both UPS and USPS.
4.Ship the item immediately. It is a good idea to ship the item on the same day or the next business day after you receive the verified payment. If you use drop shipping then you should order the item immediately after you receive payment to ensure the item is shipped from your supplier as rapidly as possible. Trust can be built through this process no matter what you sell. Sometimes, even cheap noise cancelling headphones can bring a great number of customers to your store.
5.Send customers follow-up feedback once the item is shipped. You can leave positive feedback thank for their prompt payment and email them some code for discount of the future products, or you can send iphone 4 accessories as gift with the item as so many of them use iphone nowadays. In that way, customers are likely to visit your store regularly.

Much effort must be taken in the beginning in order to attract customers and build trust. Things will become much easier when you master the said ways.

Last time when I met some of my friend in a café before Christmas, everyone was happy to share the goals achieved in this year and tell the new plans in the next year with much self-confidence. When it was my, I said that I wanted to communicate better than ever before. It is not because I am not good at communicating, but because I think there is scope for improvement indeed.

Being a manager in a local store selling a variety of iphone 4 covers, I am responsible for the training of sales man, teaching them sales skills, how to make customers interested in our products, and how to attract them from other stores.

If you want to discover how to communicate at your very best there are a number of proven, highly effective ways to make a big difference in your communication skills. With the right strategies and tips you can and will excel even if in the past you wondered what the best way was to communicate with people. In my opinion, it is the most difficult to communicate strangers, as you are not familiar with them and cannot predict what they will say next. However, things can be a little bit easy with the right guidance when learning how to get along with people.

Some suggestions are posted here which may be of help for you.

1.Conflict is inevitable. Combat is not!
Some people cannot distinguish conflict with combat. Actually, there's a gigantic difference between the two concepts. You may see many conflicts around you every day, in the market, on the way to work, or even in your office, however, combat does not always only when the conflicts get worse.
2.Is technology killing quality conversation?
In such a rapid developed society, new products appear every day in the shop. computers and other electronic texting devices devalue or reduce the frequency of regular face-time conversations? We become more willing to communicate other online by MSN, Yahoo, or e-mails instead of the original face-to-face communication, which is shown in a recent study.
3.Get the respect you deserve
In my experience of communicating with some distinguished clients, I really feel uncomfortable as they treat me as someone who wants to get their money, which means they hardly trust me in our business and sometimes even initiate disrespectful behaviors. Under such a circumstance, I never be a man who is timid and cannot describe my emotion, on one hand, I tell them that I am honored they have interest to buy iphone 4 case in my store; on the other hand, build barriers to let them know it is not always easy to get discount iphone 3g cases in my stores if I cannot get the respect I should have deserved.

Recently, I have realized that communication skills become more and more important in a team, and it may become the first urgent skill which should be improved with the development of a team in such a rapid developed world.

I guess almost employees hope there will be a better result in 2011. In the beginning of 2011, many of us are making a great plan for 2011, making good preparation to achieve more goals. What I want to do in the year 2011 is to keep good relationship with families, friends and everyone at work.

Luckily, working in a company which deals with flash drives, I have a kind employer, who is like one of flashlights aside in my life leading me to the success and has been giving help at work. I learned a lot from him, including how to be effective when doing a task and how to communicate with different customers with specific communication skills. I think it is necessary to share these with you so that more progress will come to you in the year 2011.

1.The importance of using positive language
Using positive language and eliminating the negative is important to help to establish good relationship with others in the beginning. When in the workplace, this makes a huge impact on the way you treat your leaders or workmates.
2.How to grow professional relationships
One of the most important skills you can develop to be successful in your professional life is to be successful in nurturing and cultivating relationships. Time spent on this activity will create lasting benefits to achieve your goals in the shortest time. For example, it is somewhat difficult for a sales man to build friend-like relationship with wholesalers as they are the clients of the sales man, and the activity between them may be only buying and selling. However, a good relationship makes them treat a sales man as their own friends, so it is believable that a case shows how a kind customer introduced 26 other customers to buy iphone cover before Christmas in one of the chain stores in LA, according to a report.
3.Controlling anger when someone shouts at you
Suppose that someone walks into your office and without warning, for no reason as far as you're concerned, and starts shouting at you. Perhaps you are very angry and think this is impolite, however, don’t be an impolite guy like him, just treat him politely, he will realize his misbehavior soon and apologize to you.
4.If your leader is bully
Leaders, generally speaking, are supposed to inspire and motivate every member. In much of today's corporate world, that's just not the reality. Many leaders in management positions abuse their power to order, humiliate and take advantage of the members. If you recognize you are working for a bully, you should be more careful at work and prevent any conflicts.
5.How to handle conflicts with your leader
No one enjoys conflict, especially with the leader. But when you have an honest difference of opinion, it is better to pay the price of discomfort than to bottle up the frustration of not doing what your conscience tells you is right. I suggest you tell the truth in private in case that your leader is not right.

As a matter of fact, it is not easy to be a good employee and be effective at work. Therefore, we need to try our best to get close to it.

There is a special expression in China to describe the phenomenon that people use different ways to talk with different listeners—MEET DIFFERENT PEOPLE AND USE DIFFERENT WORDS. It is undoubted that some special communication skills have to be applied in a specific situation in order to get expected results.

A great number of medium can be used in a communication, either in verbal or written format. Choosing the medium for a message depends on your conversation style. For example, e-mail is increasingly acceptable, even for conveying important information especially at work. As a general rule, anything that requires development of an interpersonal relationship with an employee requires face-to-face communication, which includes first-time instruction, coaching, counseling, significant delegation, conflict resolution, and, especially, delivering bad news. Urgent matters are suggested to be handled in person. Written messages are often read with divided attention or even ignored for a while; to ensure full and immediate focus on a matter, deliver the message orally.

As is known, you may feel relaxed even when discussing some serious topics with the employer, while feel uncomfortable when chatting casual topics with some friends. It is their communication skills that make such a difference. Those communication skills are particular important for wholesalers, with which they can attract more customers or persuade them to buy items, say a best mp3 player in the store. So it is not ridiculous that someone once commented that communication is an art which you can live on.

Nowadays, a lot of employers have realized how important communication is in business, so they make great effort to improve the communication skills of both employees’ and theirs. Zak is regarded as a professional communicator among his workmates. Being the best sales man in one of large chain stores, he uses lot of communications to treat different potential customers and persuade them to buy cell phone covers. In the last 3 years, he was rewarded by his employer and gave help to his workmates in how to sell successfully. And now he is going to write a book in which he will share his successful cases and experience, offer practical insights into this important topic in a way that is readable and engaging. His humor and exercises allow readers to reflect on how his concepts relate to his own lives.

There is an excerpt from his draft.

Be emotionally intelligent
You know people who have rich academic qualifications yet somewhat don't get it right in the world of work. Surely, they are clever, but socially inept. Therefore, managing your own emotions becomes very urgent. In addition, try to be aware of and sensitive to those of others, in other words, think in their situation.

Put people at ease with your voice
If you're working in sales or other front line position, it's how you say that affects your success. Our personal problems have a strong impact on how we're feeling when we arrive at work. If you bring your private problems into work, your work will be absolutely ruined, as the bad mood can affect the sound of your voice when talking.

As an ordinary employee in a company, one might have a lot of work to do every day. One of my friends working in a large company once told me that he had been tired of his job; numerous meetings and tasks every month made him doubt the meaning of life. He complained with a sigh “I always feel sleepy while some of the leaders are delivering so-called important things like how to increase the mp3 player sales volume, attract customers to buy mp3 players in our stores, and how to persuade them to buy headphones”.

It is obvious that some of his leaders are not good at communicating. Not everyone is a professional in communicating, therefore, there are some communication skills should be understood.

You can be aware your abilities by evaluating your own abilities honestly. Generally speaking, each of you personalities and traits encompass both strengths and weaknesses. A confident leader, for instance, is competent to hold an excellent meeting and get his thoughts and opinions across successfully with every listener focusing on. On the other hand, the one who is too confident may let anyone who gives kind suggestions disappointed, as he is likely to refuse help from others. Some companies have been aware of this, and begin to conduct personality assessments for everyone in the company to get information of each one’s strengths and weakness.

If occupied to a meeting for a long time, tricks should be used to relax the atmosphere or change topics. Funny moments are a must during the meeting especially when there is a tense situation. A giggle, a funny laughter, or an exaggerating body language will add a special color to your communication.

You have to recognize good work. If your message is always negative, it won't be heard and it easily hurt the listeners. Balance criticism with compliments. Do this in two ways: Thank employees personally for their efforts, and hold up their behavior as an example to the organization.

Prepare for meetings. Whether your meeting is one on one or a group one, plan what you are going to say and how you will say it (writing points on your paper is a good choice which keeps you clear). It's important to tailor the delivery to its audience, if you bring in an employee who likes direction and formality, and what you presented is none of that, they would think this communication less valid, as it's not what they have been accustomed to.

Understand unspoken signals. Body language is a useful way to help you to express your ideas, sometimes get better results than verbal communication. For example, visiting an employee in his office, showing a smile and putting your hand on his shoulder may give him a lot of confidence to work better or easily have an open discussion later. On the other hand, inappropriate body language may undermine your conversation or speech. So paid attention to every body language you may use in your communication.

Communication skills above have been practiced for years; they offer great help to effective communication.

Just as good manner is important to build a relationship, good communication is essential to business success. As is known, everyone in a conversation wants his or her thoughts get across easily without any barriers and be understood by listeners immediately, especially for workplace communication.

At the most basic level, employees who don't know what's expected of them seldom perform to their potential. Almost every employee issue can be tied back--attendance, morale, performance, and productivity¬--to communication. According to a study, companies which communicate effectively are far more successful than companies in which employees have difficulty in communicating.

This time, let’s see how a group leader communicates effectively in routine work.

A group leader, say in an electronic company, may meet his work members one by one, listen to his or her plans of selling iphone 4 covers in the following month, give some suggestions to the report of last week’s sales volume, analyze and discuss the problems appeared when selling iphone 3g cases. After all these work, the group leader perhaps checks the performance and progress of work members’ in order to appraise and give immediate assistance to them.

A group leader may meet his work members in group as well. He may gather some or all the group members at the beginning of the workday or the shift to discuss goals, challenges, or operating plans for the day. This kind of meeting can be conducted in an open space, and the time should be in 10 or 15 minutes, such as passing down memos, informing new plans.

Moreover, occasional meetings with individual employees are used for an exact purpose. This meeting should last about an hour or more and include a question-and-answer part. If the company culture discourages searching questions, they can be submitted anonymously in advance. Finally, occasional "lunch and learn" gatherings are good for a casual discussion of a company, for introducing new products and strategies, or for most any other less important subject you would like to talk.

Another key point to make an effective communication is to make sure your words are heard. Some people may think about private things when you are passionately introducing your new plan for attracting customers to buy iphone 4 case in your company or sharing your experience of how to communicate with customers. Truly, they are “ listening to you”, but what you are saying is not heard by them. In that case, you are in a failed conversation which wastes your time and energy. So try your best to sharpen your message. Generally speaking, a listener is able to remember about 4 points in a communication, so making your words short, simple and concise is the best choice to get them stuck on you. This is rather important when you are making conversation especially in public and want them to understand what you mean and remember your point of view immediately.

Too many knowledge are hidden behind communication, to some degree, a successful career depends on how well a person master the skills of communication at work.

Do you have some trouble each time when you talk with someone, such as one of your friends? Such a trouble is called communication barrier, which reduces and blocks the effectiveness of your conversation, making your ideas mistakenly understood.

Now we have figured out some methods to deal with those communication barriers.

1.Use “I” Messages
Prevent to begin your words like, “You really messed up here,” begin statements with “I”, and make them about yourself and your feelings. It is less accusatory, sparks less defensiveness, and helps the other person understand your point of view rather than feeling attacked. For example, when you are going to buy wholesale flashlights and bargain with wholesalers, it is better to say “I think the price it is a little bit high.” rather than “You are charging too much.” This is a useful way for you to buy win in the bargain.
2.Take a time-out
It is true that sometimes tempers get heated and it’s just too difficult to control and continue the conversation. What’s more, things may get worse, becoming an argument of a flight. If you feel yourself or your partner starting to get too angry to be constructive, or showing some destructive communication patterns, it is okay to take a break from the discussion until you both cool off. Just as a famous spokesman once said sometimes good communication means knowing when to take a break.
3.Don’t Give Up
Taking a break from the discussion is sometimes a good choice, always come back to it. If you both approach the situation with a constructive attitude, mutual respect, and a willingness to see the other’s point of view or at least find a solution, you can make progress toward the goal of a resolution to the conflict. Unless it’s time to give up on the relationship, don’t give up communicating.
4.Ask for help whenever you need it
If one or both of you has trouble staying respectful during conflict, or if you’ve tried resolving conflict with your partner on your own and the situation just doesn’t seem to be improving, you might benefit from a few sessions with a therapist. This may often take place between couples, partners, or customers and sellers. For instance, the flash drives sold to customers are not so good enough that they want to have the money back. This situation usually occurs at the online stores where conflicts easily take place, especially when it comes to some popular items, like iphone cover. Therefore, asking help is a good choice to get resolutions and skills to deal with such a tough problem.

Communication can be a piece of cake for some people if they have master communication skills; on the other hand, communication can be a hard nut to crack for those who are lack of these skills. All in all, when a part of communication is relevant to the topic you are focusing on or arouses your interest, you or both of you will take actions to move your talk toward what you really want, and that is the magic of communication.

Did you have an awkward experience that nobody was listening to you when you are fully passionate about some topics and talking with your zeal from your heart? If YES, it is partly because of your failed opening speech that does not interest them; even if you attract them in the beginning, they may be distracted by anything around, like the clock on the wall, a beautiful girl outside the window, or a sad song played in the room. In order to block these communication barriers, we have to master some helpful communication skills. Here are some tips for you to obtain successful communication in a real conversation.
1.Listen carefully
If you ask a large number of people, they may think in a lot of cases they are listening to what the speaker is saying in a conversation. Truly effective communication goes well when the both two parties, speaker and listener; listen carefully when the other is saying. Perhaps it is with difficulty doing this when your partner is saying. So have a try from now on, to not interrupt, not get defensive. Just hear them and reflect back what they’re saying; such an interactivity let they know you’ve heard. Then you’ll understand them better and they’ll be more willing to listen to you.
2.Respond to criticism with your empathy
It is very normal that you feel they are wrong when someone is criticizing you. You may think they are impolite and the conversation is hard to continue any more. Although criticism is difficult to accept, and often exaggerated or distorted by the speaker’s emotions, however, it is important to listen to, respond, and have empathy with them; moreover, you can seek valuable information from it.
3.Look for compromise instead of trying to win the argument
As a matter of fact, both the speaker and listener look for solutions that meet their own needs. For example, in a conversation between wholesalers and those customers who , the wholesalers introduce their items and attract customers in order to sell as many as they can, while the customers try to get the lowest price. What they really care in such a conversation is what the other can do for them. Therefore, either through compromise, or a new solution that gives they both what each of them wants most, this focus is much more effective than one person getting what they want at the other’s expense. A really successful conversation involves finding a resolution that both sides can be happy with.
4.Own what’s yours
Realize that personal responsibility is strength, not a weakness. Effective communication needs admitting when getting wrong. If you share some responsibility in a conflict, for example, a customer thinks the headphone bought in your store is not the best headphones in his opinion, look for and admit to what’s yours. It also often inspires the other person to respond in kind manners, leading you both closer to mutual understanding and a solution.

Now we have learned these useful tips to make our communication more effective in a conversation. Hope you will get good outcome.

Communication between two persons builds a bridge when they meet for the first time. It does not matter whether it is a formal or informal conversation, but a special relationship is established secretly at that time. In order to set up closer relationship, they may want to have a better conversation then. Thus, some communication skills have to be used to achieve good results.

In any conversation, the speaker has to be able to get his or her key points across in a very short period, such as in a conversation between a wholesaler selling wireless headphones and a buyer, the wholesaler should introduce and quote the items that the buyer have interest in so as to get an order, on the other hand, the buyer should convey his words clearly without errors which one he or she wants to buy. In that way, an effective conversation takes place.

As two monologues do not make a dialogue, the information exchanged between the speaker and the listener is the key to effective communication. To some extent, an effective conversation depends on an active listening, since delivered ideas or words result nothing if the listener does not listen or not listen carefully. Therefore, making the listener hear what you are saying is a primary task. As you know, not everyone is interested in what you are talking, so start your conversation with something he or she is passionate about. We can call this skill PROPELLANT with which a difference is made and you can turn the listener towards your pursuit from any distraction. In that case, the cry of selling a unique torch through a speaker in a local market can greatly attract customers.

If conflict happens, don’t be worried. Conflict in a relationship is virtually inevitable. In itself, conflict is not a problem; how it is handled, however, can bring people together or tear them apart. Poor communication skills, disagreements and misunderstandings can be a source of anger and distance, or a springboard to a stronger relationship and happier future. When you are dealing with a conflict next time, keep the following tips to effective communication skills in your mind to get more positive outcome.

1.Stay focused
Sometimes it’s tempting to bring up past seemingly related conflicts when dealing with current ones. Unfortunately, this often clouds the issue and makes finding mutual understanding and a solution to the current issue less likely, and makes the whole discussion more confusing. Try not to bring up past hurts or any topics. Stay focused on the present one, and return to what you are talking about.

2.Try to see your listener’s point of view
It is true that in a conflict, most of us primarily want to be heard and understood, while this situation does not always happen. We talk a lot about our point of view to have other persons accept. How ridiculous it is! Without listening to them, any conversation cannot be a successful one. If we always talk and have little focus on other persons’ point of view, they may feel boring and began to be easily distracted.

Useful skills must be applied to communication and once you are good at it, you may forget these skills as they have been part of yours.

Did you consider why we can understand others? It is not because the relationship or look, instead, it is the communication that makes two parties or more understand each other though some times with misunderstanding.

Understanding the basic principles of how we communicate and why we listen – what works, what doesn't, and why – starts you on the road to a realistic appraisal of what you want to say and how you plan to say it.

To be an effective communicator and to get your point across without misunderstanding and confusion, your goal should be to lessen the frequency of communication barriers in conversation, make your sentences clear, concise, accurate, and well-organized. What’s more, interest should be aroused in the conversation. To achieve it, the best way is to find what the listeners’ interest and then let follow you, in that way, you become the leader of conversation and surely take the upper hand. Take a deal for example; an electronic wholesaler may attract customers with some sales promotion or say hello when potential customers who buy mp3 players standing in front of his store. Such a trick is a useful way to drag them away from the competitors, on the other hand, they may feel the wholesaler is a kind man who can be trusted, then a conversation my occur between them. In this process, the wholesaler sells products, earned money, and the customers get the mp3 player they are eager for.

As a matter of fact, not every listener in a conversation is listening to the speaker except the speaker takes the leadership. If you are a leader of a conversation, your audience must consciously think about what you are saying. There is slim chance that they are distracted by the scenery outside of the window, the laugh of other listeners, or pictures on the wall. Or you can say it is the charm of speaker that seizes them.

As we often deal with new ideas, we also want to persuade others to accept our point of view. Well, there are some built-in barriers in the way. Perhaps the greatest single stumbling block to real communication is the one-sided nature of speaking. Most of us mistakenly think of communication as a one-way process without any interactivity and feedback. When we say something, we concentrate on ourselves, put our idea and thought in our words and try our best to make the message across, in many cases without considering the participants’ feeling, which is not an effective conversation and may induce terrible results. I really hate this behavior, since I had such an experience before in the market. I was going to buy headphones and cell phone silicon cases. When I stood in front of a large store, the seller kindly said hello to me, and began to introduce the latest items in his store. I remembered I told him at least 3 times that what I want to buy are headphones and cell phone silicon cases, but he was always recommending the latest MP3 players to me after I bought them, which made me very angry. I guessed the MP3 players in his store must have a poor sale so he wanted to sell them out immediately.

There are too many factors should be considered in a real conversation; each of them has to be carefully paid attention in order to obtain good results and make the communication successful.